Returns & product support

Something needs our attention?

Contact Cubic with your order number, product name and a description of the issue. Photographs of the item and packaging can help the team assess damage or a product concern.

Before arranging a return.

Contact the team to confirm the process for your item, including collection, condition requirements and any applicable charges. Keep the packaging and purchase details while your request is reviewed.

Product-specific questions.

Ask us about return eligibility, warranty and support terms for your chosen item before buying, especially for custom sizes or finishes.